Email us at : info@espncourierltd.com
Our
frequently asked questions
Q
What is your courier tarrif like ?
ESPN Courier tarrif fair is drawn according to the elements guiding prompt and safe delivery of goods in order to meet customers demands and satisfaction.
Q
What is your delivery time target ?
Our delivery time target is 24hrs within Lagos, 24-48hrs within the western region of the country and 24-72hrs in the eastern and northern regions.
Q
Is there an extra charge for mails going to areas not within the main city ?
There is an extra fee for onfowarding areas based on the distance between the main city and the location.
Q
How safe are the parcels during delivery ?
The parcels are well labelled and packaged before delivery and it is well taken care of by our courier agents.
Q
What are your coverage areas ?
Our coverage areas include all cities Nationwide.
Q
How do we know the status of our goods ?
Feedback is sent to all clients on the status of their goods within 24hrs of delivery and while on transit.
Q
What is the mode of communication between you and your clients ?
We communicate with our clients via sms, phone calls, emails and social media depending on the client's preference. (Clients can also track themselves via our website) .
Q
What other services do you render ?
We offer haulage and freight services, fast track delivery, online stores etc.